laki bd | Privacy Policy and How We Protect Your Data

1

What Information We Collect

When you create an account or use our services at Laki BD, we collect various types of information. This falls into two categories — what you provide directly, and what is automatically collected based on how you use the platform.

Information You Provide Directly

Data Type	When It's Collected
Name, Email, Mobile Number	At Registration
Date of Birth & Address	During KYC Verification
National ID or Passport	Identity Verification Period
Payment details (bKash/Nagad number)	During Deposit or Withdrawal
Messages sent to support	Live chat or email hours

Automatically Collected Information

IP address and device type.
Browser and operating system information.
A log of which pages you visited on the site and for how long.
Gaming history and betting patterns.
Transaction time and amount.

🔒 Secure Collection

All data is collected over SSL-encrypted connections. Your password is never stored in plain text — only an encrypted hash is saved.

2

Purpose of Data Collection and Use

Laki BD uses your data only for specific, legitimate purposes. We never store information unnecessarily or use it beyond what you have consented to.

Account Management: For creating your profile, securing your login, and delivering our services.
KYC & Identity Verification: To prevent fraud and verify age.
Payment Processing: To process deposits and withdrawals.
Customer Support: To resolve your issues and answer your questions.
Bonuses & Promotions: To send you offers that are relevant to you.
Security Monitoring: To detect and prevent suspicious activity.
Legal Obligation: To meet regulatory requirements.

✅ Our Commitment

Laki BD never shares your information with third parties for marketing purposes without your consent. You can opt out of marketing emails or SMS at any time.

3

Cookies & Tracking Technologies

Laki BD uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types

Cookie Types	Purpose	Can It Be Disabled?
Essential Cookies	Maintaining Login Sessions & Security	No (the site will not function)
Performance Cookies	Site Speed & Error Monitoring	Yes
Functionality Cookies	Remembering Language & Preferences	Yes
Analytics Cookies	User Behavior Analytics	Yes

You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

💡 Cookie Controls

Go to the Settings menu in Chrome, Firefox, or Safari and manage cookies under "Privacy and Security". When you first visit our site, you will see a cookie consent banner.

4

Data Sharing & Third Parties

Laki BD never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
KYC Partner: A regulatory-approved body for identity verification.
Law Enforcement: To comply with court orders or lawful government requests.
Technology Service Provider: For server hosting and maintaining site security.

🚫 What We Never Do

Laki BD never sells your information to advertisers, shares it on social media platforms, or uses it to build user profiles with unauthorized third parties.

Whenever data is shared with third parties, we ensure they adhere to the same privacy standards. We have data processing agreements in place with every third party.

5

Data Retention & Security Measures

Laki BD uses industry-leading security technology to protect your data. Our security framework is regularly audited by independent third-party auditors.

Security Technology

All data transfers are secured with 256-bit SSL/TLS encryption.
Passwords are stored using bcrypt hashing — they can never be read in plain text.
Two-factor authentication (2FA) is available for all accounts.
Accounts are automatically locked if unusual login activity is detected.
Data center is ISO 27001 certified.

Data Retention Period

Laki BD does not retain data longer than necessary. The general rule is:

All data is retained for as long as your account remains active.
After account closure, financial transaction records are retained for 5 years (as required by law).
KYC documents are retained for 3 years after account closure.
Marketing data is deleted immediately upon withdrawal of consent.

⚠️ In the Event of a Data Breach

In the event of a data breach, we will notify affected users by email within 72 hours and take all necessary steps to address the situation.

6

Your Privacy Rights

As a Laki BD user, you have several important rights over your personal data. We respect these rights at all times.

Right to Access

You can request to know what personal information we hold about you.

Right to Correction

You can update or correct any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You can request an export of your data in a machine-readable format.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, email us at support@lakibd.com. We will respond within 30 business days.

7

Minor Protection

Laki BD is strictly for adults aged 18 and above. We do not knowingly collect information from minors.

Age is verified at the time of registration.
If there is any suspicion, age is re-verified through KYC.
Any account identified as belonging to a minor is immediately suspended.

👨‍👩‍👧 A Note for Parents

If your child has accidentally created an account on Laki BD, please contact support@lakibd.com immediately. We will take prompt action.

8

Privacy Policy Updates

Laki BD may update this Privacy Policy as needed. For any significant changes:

A clear notice will be posted on the website.
You will be notified at your registered email address.
The date of the change will be shown at the top of the page as "Last Updated".

Continued use of Laki BD after any changes takes effect will be considered acceptance of the updated policy. We encourage you to check this page regularly.

9

Contact Us

For any privacy-related questions, complaints, or requests, please reach out to us:

Email: support@lakibd.com
Live Chat: Via the chat button at the bottom right of the website.
Response Time: Usually within 24–48 hours.

Our dedicated Privacy Team will carefully review your request and get back to you as soon as possible.

Laki BD Privacy Policy